Casual Housekeeping Assistant

Casual Housekeeping Assistant - New Hall Hotel & Spa

Location:

Sutton Coldfield, Birmingham, B76 1QX

Salary:
Starting at £13.00 per hour + service charge + excellent colleague benefits

Job Type: Casual contract - hours as required

Come and join our team.

We are currently seeking an enthusiastic Casual Housekeeping Assistant at New Hall Hotel & Spa, part of Hand Picked Hotels. Set in the heart of stunning countryside, New Hall Hotel & Spa is more than a luxury destination; we create memorable moments for every guest, every day.

We’re looking for passionate, talented individuals to join our team. At New Hall you’ll work in inspiring surroundings with colleagues who value teamwork, creativity, and excellence. Whether you specialise in guest services, events, culinary arts, or spa and wellness, you’ll have the opportunity to grow, develop your skills, and make a real impact.

As a Housekeeping Assistant you will help create an exceptional first impression by ensuring guest rooms and public spaces are immaculately presented and cleaned to the highest standards. You will replenish premium towels and toiletries, arrange in-room refreshments, and provide meticulous attention to detail. You will self‑inspect rooms confidently and support colleagues to uphold our reputation for luxury and comfort. This is a casual contract requiring a variety of shifts, including weekends, with flexible working hours accommodated where possible.

• Competitive hourly rate of £13.00 per hour with incremental pay reviews based on performance, plus a share of service charge.
• Welcome, inclusive culture where long‑term friendships and diversity are celebrated.
• Uniform and meals on shift provided.

• Proactive and enthusiastic with a welcoming and friendly nature. You thrive on delivering service, excellence and consistency, fostering a culture of collaboration and teamwork.
• Passion and pride in delivering exceptional, high‑quality, personalised service to ensure our guests have memorable experiences.
• Some housekeeping or cleaning experience and comfort working both alone and as part of a team in a fast‑paced, busy environment.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and is a family‑owned group featuring 21 unique luxury country houses and coastal retreats. Each property reflects the company values of family, individuality, community and care, and we are committed to protecting the environment, holding Green Tourism accreditation for reducing energy use and waste.

If you're an experienced Housekeeping Assistant looking to work in a luxury hotel, take the next step with New Hall Hotel & Spa and apply now.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.