Senior Accounting Operations Specialist

Work location: Hybrid — minimum 2 days per week in office at Repli's Suwanee, GA headquarters

Repli is seeking a hands‑on Senior Accounting Operations Specialist to support our Head of Accounting and help improve the accuracy, efficiency, and reliability of our invoicing and receivables processes.

This role is ideal for someone who enjoys rolling up their sleeves, identifying inefficiencies, fixing problems, and creating scalable processes. You will work closely with the accounting team, customer success teams, and directly with customers to ensure invoices are accurate, receivables are collected efficiently, and financial processes remain organized as the company continues to grow.

In short:
You own invoicing and accounts receivable at Repli — keeping the numbers clean, the processes tight, and the cash flowing.

• Accounts receivable and collections. Manage accounts receivable workflows and monitor aging reports. Proactively follow up on outstanding invoices. Work directly with customers when questions or discrepancies arise. Ensure timely and accurate collections.
• Invoicing and billing operations. Generate and review customer invoices within Quick Books. Ensure invoices reflect correct services, pricing, and contract terms. Identify billing errors and resolve discrepancies quickly. Work with internal teams to ensure billing information is accurate.
• Accounting operations support. Support the Head of Accounting in maintaining accurate financial records. Assist with monthly reconciliation of invoicing and AR records. Improve documentation of billing processes and procedures. Help identify opportunities to automate or streamline accounting workflows.
• Process improvement. Identify inefficiencies in invoicing and receivables processes. Recommend improvements to systems and workflows. Help implement operational improvements alongside the Head of Accounting.
• Cross-team collaboration. Coordinate with Customer Success and Sales teams when billing issues arise. Ensure internal teams understand billing procedures and expectations. Maintain professional communication with customers when needed.

• Invoices are accurate, on time, and reflect correct services and contract terms — every time.
• Accounts receivable aging is healthy and collections are proactively managed.
• Billing discrepancies are identified and resolved quickly before they impact customers or cash flow.
• Financial records are organized, reconciled, and audit-ready.
• Processes are improved and documented — you leave things better than you found them.
• The Head of Accounting has a reliable partner who owns AR and invoicing without needing to be watched.

• Experience. 5 years of accounting, billing, or accounts receivable experience and 2 years leading a team.
• Quick Books expertise. Strong hands‑on experience with Quick Books and Quick Books Online — required. Experience managing invoicing and AR workflows end-to-end.
• Customer communication. Ability to communicate professionally with customers regarding billing matters, including resolving disputes and following up on overdue invoices.
• Skills. Highly detail‑oriented. Strong organizational and problem‑solving skills. Self‑starter mentality with strong ownership of responsibilities. Comfortable working in a fast‑paced environment.

Preferred:
Experience in a SaaS or subscription‑based business; experience with accounting automation tools; proficiency in Google Workspace and Microsoft Excel; familiarity with Hub Spot or similar CRM systems.

• Profit sharing: Eligible (shares calculated by role and tenure)
• 401(k): Company match
• Health benefits: Medical, dental, and vision plans
• PTO: 17 days granted up front on start date, with 5 additional days each year on your anniversary
• Work location: Hybrid — minimum 2 days per week in office at Repli's Suwanee, GA headquarters

As Repli continues to grow, strong financial operations are critical to maintaining accuracy, cash flow visibility, and operational efficiency. This role will play a key part in ensuring our invoicing and receivables processes remain reliable, scalable, and well organized as the business continues to expand.

Equal Opportunity: Repli is an Equal Opportunity Employer committed to fostering an inclusive, innovative environment. We provide employment opportunities without regard to age, race, ethnicity, national origin, religion, disability, sex, gender identity or sexual orientation, or any other protected status in accordance with applicable law.