Administrative Assistant

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self‑sufficiency, independence, and protect Georgia's vulnerable children and adults.

What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short‑term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.

Start your career in public service. The Georgia Department of Human Services (DHS), Division of Child Support Services (DCSS), is the division within DHS that enhances the well‑being of children by locating non‑custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self‑sufficiency while reducing the public responsibility for providing financial and medical support to children.

DCSS also administers several outreach programs, including but not limited to Fatherhood, Prison Re‑Entry, and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non‑custodial parental involvement in the child's life.

DCSS is seeking candidates for the position Administrative Assistant 3. This position is based at the DCSS office located in Lawrenceville, Gwinnett County, GA.

Pay Grade: H

Under broad supervision, performs a wide range of office administration duties for assigned functions or program areas, duties may be complex in nature and may involve access to confidential information. May research, investigate, and/or resolve program data or issues. Draft documentation, reports, or presentations. Represents a program or unit, provides information and assistance to internal and external customers.

• Provides executive support and serves as a confidential assistant to the DCSS Office and/or Regional Manager.
• Tracks and monitors budget expenditures (e.g., travel, supplies, personal services); assists supervisor with maintenance of budget data.
• Conducts comprehensive research; gathers and compiles narrative and numerical data; generates and distributes reports.
• Coordinates and participates in unit meetings, activities, and professional learning opportunities for staff.
• Engages in other specialized activities relative to the office, program, division, or agency.
• Addresses telephone inquiries/complaints from customers.
• Ensures general maintenance and repair needs for telephones, technology, and other items necessary to ensure efficient office operations.
• Maintains files of required reports and records.
• Maintains confidential records.
• Uses Microsoft Office Suite and/or standard software applications typically used in a corporate office environment to perform daily work assignments.
• Performs other professional responsibilities as assigned by the supervisor.

• High school diploma/GED AND four (4) years of job‑related experience;
• Two (2) years of experience required at the lower‑level Admin Assistant 2 (GST
  051) or a position equivalent.

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Current State employees are subject to State Personnel Board (SPB) Rules regarding salary. DHS is an Equal Opportunity Employer. If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hr helpline.gov. The candidate selected for this position may be subject to pre‑employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.

DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US…