APS Service Coordinator
Listed on 2026-09-04
-
Administrative/Clerical
Office Administrator/ Coordinator, Clerical, Admin Assistant, Data Entry
Service Coordinator
The Service Coordinator is the first point of contact for customers that seek repair for their equipment. He/she must have good people skills and be able to multitask regularly. He/she is responsible for dispatching service jobs, rescheduling when necessary and finalizing the clerical part of the job.
Field customer calls/emails and dispatch all service technicians
Post time daily and input into payroll system
Open and close all work orders for service technicians
Issue PO numbers for field service technicians and all non-shop job needs, keep track of open PO's, and receipt-in when invoices arrive
Process credit card payments when necessary
Process filing of closed work orders
Set up all new PM contracts in NDS
Input all amendments for PM's in NDS
Run monthly reports
Run PM list on the 1ST and 15TH of each month and give to designated technician
Monitor all open work orders
Maintain Dispatch Log
Basic computer skills: typing, NDS, Microsoft Word, Microsoft Excel, Powerpoint, etc.
Ability to work with customers/excellent customer service skills, personable
Open/close work orders
Maintain dispatch log
Input technician hours into payroll system
Maintain purchase order system for vendor purchases
Coordinate technicians
2-3 years relevant experience
High School Diploma or GED
This position is in an office setting where the noise level is generally quiet to sometimes moderate if working near the shop area. Employee is occasionally required to stand; walk; sit; and reach with hands and arms. Employee must have normal manual dexterity and be able to effectively manipulate keyboard and phone. Specific vision abilities required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position with Atlanta Fork Lifts, Inc. dba Toyota Material Handling Systems, ("TMHS"). TMHS reserves the right to amend or change responsibilities to meet business and organizational needs, as necessary.
Atlanta Fork Lifts, Inc. is an Equal Opportunity Employer and Drug Free Workplace
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).