More jobs:
Technical Customer Care Team Lead
Job in
Suwanee, Gwinnett County, Georgia, 30174, USA
Listed on 2026-08-22
Listing for:
Mitsubishi Electric Trane US
Full Time
position Listed on 2026-08-22
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Mitsubishi Electric Trane HVAC US LLC is seeking a Team Lead, Technical Customer Care in Suwanee, GA. You will coach Advisor I/II, monitor performance, and drive continuous improvement in customer experience and knowledge management.
Responsibilities include real-time coaching, call monitoring, escalation handling, and collaboration with supervisors to meet service targets. Requires leadership, HVAC knowledge, and strong communication skills.
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