QA Specialist

Training Specialist

Develops and provides trade-related, project management, and delivery training in the classroom, including hands-on demonstrations (e.g., class outlines, presentations, handouts, tests, design exercises). Develops pre-employment, trade-related job skill assessments (both hands-on and written). Prepares employees to accomplish job results by developing, planning, conducting, and evaluating management training. Conducts training needs assessments by collecting information on work procedures, workflow, and reports, and by understanding job-specific functions and tasks.

Conducts training classes by presenting job-specific and company-specific software applications using computers, virtual classrooms, webinars, and other methods as required. Evaluates training by assessing its effectiveness for specific job applications. Administers written and practical exams and writes performance reports to evaluate trainees' performance. Maintains quality service by establishing and enforcing organizational standards. Implements training processes and best practices that add value and improve business performance.

Maintains personal knowledge, training, and proficiency on installed products and course materials. Works with the training team to design and implement new training programs and revise existing ones. Ensures a safe and pleasant learning environment for staff and students. Performs other duties as assigned.