Product Engineer - Robotics Validation

Role Summary

We are seeking a technical Product Engineer to drive the validation, testing, and application of our products used in cutting‑edge warehouse automation (Goods‑to‑Person and Robot‑to‑Robot systems). This role is a critical link between our local project teams, Product, and R&D, ensuring product reliability, performance, and successful integration into RMS/WMS/WES environments.

• Test Design & Execution:
  Design, develop, and execute end‑to‑end test plans to validate performance, durability, and safety compliance for new products
• Fixture Development:
  Utilize proficiency with tools and assembly techniques to design/build test fixtures to simulate project environments and failure modes.
• System Diagnostics:
  Perform advanced troubleshooting and Root Cause Analysis (RCA) on hardware and software failures.
• CAD/Design Review:
  Leverage AutoCAD (or similar CAD software) proficiency to review robot product designs and plan optimal test environment setups.

• Integration:
  Support the technical integration of the mobile robotics fleet with Robot Management Systems (RMS), Warehouse Management Systems (WMS), and Warehouse Execution Systems (WES).
• On‑Site Validation:
  Lead final acceptance testing and commissioning activities at customer sites, ensuring successful "go‑live" and initial system ramp‑up.
• Feedback Loop:
  Act as the Voice of the Customer (VoC), translating deployment challenges and operational feedback into clear, actionable engineering requirements for the Product Management and R&D teams.

• Technical Reporting & Analytics:
  Produce data‑driven technical reports summarizing test results, performance metrics, and root cause analyses.
• Data Management:
  Responsible for maintaining a detailed document repository of test results, open issues, change control, and deployment procedures.
• Stakeholder Communication:
  Facilitate clear and timely stakeholder communication across engineering, sales, and operations teams, summarizing technical issues and providing status updates on product readiness.
• Training Materials:
  Develop and deliver technical training materials for internal teams and external customer maintenance/operations staff.

• Education:
  
  Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics or related engineering fields.
  • Alternatively, 5+ years in product testing/reporting, deployment and support, and demonstrated experience of other required or preferred qualifications.
• Experience:
  
  Relevant experience in Product Engineering, Validation Engineering, or a similar role. 1–3 years of professional experience is strongly preferred.
• Technical Toolset:
  • Proficiency with AutoCAD for design review and layout planning.
  • Experience with product testing methodologies (e.g., FMEA, HALT, DOE).
• Hands‑On
  
  Skills:
  
  Strong mechanical aptitude and hands‑on proficiency with tools for building, modifying, and testing physical hardware and fixtures.
• Robotics Knowledge:
  Experience with robotics (mobile robotics preferred), sensors, fleet management, and safety systems.

• Testing Scripts:
  Proven ability to write integration and testing scripts using Node‑RED or Postman (leveraging REST APIs).
• Controls:
  General understanding of PLCs in an industrial automation context.
• Protocols:
  Familiarity with RMS/WMS/WES integration protocols.
• Programming:
  Experience with Python, SQL, Node.js, REST API