Engineering Manager

Rossi North America, a subsidiary of Rossi S.p.a, is a leading provider of gear reducers, gear motors, and electric motors, serving the US and Canadian markets. Supported by a skilled team of engineers, Rossi North America specializes in delivering reliable, high-quality products, including on-site assembly, ensuring rapid and efficient delivery. The company is renowned for its technical excellence and innovative solutions, catering to heavy industries such as mining, metal, and plastics.

With a commitment to quality and customer satisfaction, Rossi maintains a dynamic and flexible approach to meet the ever‑evolving demands of the industrial world.

• Overseeing and managing the technical support and service operations of a company. This includes ensuring the delivery of high‑quality technical assistance to customers, resolving technical issues, and maintaining the overall satisfaction of clients.
• To support the company's vision, mission, and guiding principles.
• While performing any procedure, all associates and contract personnel must observe applicable Safety, Health, and Environmental rules and guidelines. The use of appropriate personal protective equipment is required.
• Attend and participate in training opportunities and seminars relevant to this position.
• Adhere to appropriate company operating procedures, benefit rules, employment policies, and safety policies.

• Manage team members (on‑site and remote) time & attendance, skill development, and training for needs.
• Approving drawings of design details and drawing documentation of gears and gear motors while analyzing and determining engineering modifications and changes needed to fulfill customers' requirements for equipment.
• Works with HQ engineering department on necessary changes.
• May prepare proposals, quotations and determine appropriate pricing with assistance from Sales/President.
• Thorough knowledge of the company's products, equipment capabilities, and engineering disciplines is required.
• Consult with customers by electronic means (telephone, e‑mail, fax, etc.) and on‑site visits concerning topics relating to physical properties & capabilities of product offerings.
• Application‑related product performance and troubleshooting, recommending products, and providing guidance appropriate to the application.
• Basic design engineering; preparation and delivery of position‑related presentations.
• Act as liaison between the fabrication department and customers.
• Investigate and resolve work‑in‑process problems.
• Recommends and implements improvements and/ or modifications in sequence of operations, equipment utilization, type of equipment to be used, and other process‑related factors.
• Monitors assigned operations to ensure compliance with approved methods and quality standards.
• Reviews and make recommendations regarding
• Works closely with other engineering areas to obtain optimum utilization of equipment.
• Any other duties as assigned.

• Required – Bachelor’s Degree in Engineering (Mechanical, Industrial, or Electrical Preferred).
• Required – Minimum 5+ years manufacturing and/or technical support experience.
• Required – Read, Write and Comprehend English.