Repair Center Technician

Job Description

About Company:

Socomec Group (Socomec) is a global leader in electrical equipment engineering and manufacturing, specialized in low voltage energy performance.
Socomec North America (NAM) is Socomec's organization overseeing all operations in North America.

Job Overview
The Repair Center Technician is responsible for the diagnosis, repair, testing, and validation of UPS and power conversion equipment within the Repair Center. The role ensures the reliability, safety, and quality of repaired products by managing repair activities from initial fault analysis through final run-in testing, while maintaining accurate technical documentation and supporting continuous improvement initiatives. Through close collaboration with Quality, Engineering, and Service teams, the position contributes directly to customer satisfaction and operational excellence.

Key Job Responsibilities / Activities

• Diagnose, troubleshoot, and repair low-voltage electrical equipment and components returned from customers
• Perform functional, electrical, and safety testing using appropriate tools and procedures
• Identify root causes of failures and accurately document repair actions
• Reassemble, calibrate, and validate repaired products to ensure compliance with technical specifications
• Maintain detailed service records, including work performed, parts used, and test results
• Follow established safety, quality, and repair procedures in compliance with company and regulatory standards
• Communicate technical findings with supervisors, engineering, and customer service teams as needed
• Maintain a clean, organized, and safe repair work environment
• Support continuous improvement initiatives related to repair efficiency and product reliability

(Unless otherwise specified, the role reports to the direct manager)

Essential Qualifications, Experience, And Skills

• Technical diploma, vocational training, or equivalent experience in electrical, electromechanical, or industrial maintenance
• 2+ years of experience in equipment repair, maintenance, or a manufacturing environment preferred
• Experience with low-voltage electrical systems is an asset
• Equivalent combinations of education and experience will be considered
• Strong attention to detail and accuracy
• Ability to manage multiple repair tasks and effectively prioritize workload
• Effective communication and documentation skills
• Team-oriented, with the ability to work independently when required

Compensation range: $65,000 - $70,000 USD

#LI-YZW

Upon request, we will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

All applications are reviewed directly by the Socomec North America Talent Acquisition team and other human reviewers. No automated or AI-based systems are used to make decisions in the application review process.

We thank all those who apply. However, only those candidates selected for an interview will be contacted.

About Us

A family-owned industrial group, Socomec has been designing, manufacturing and selling electrical equipment: inverters, measuring stations, energy storage, switches, source switches... for over a century.

With extensive expertise in critical applications (industry, infrastructure, healthcare, data centers, energy and buildings) Socomec is an innovative player in the transition to energy and renewable energies.

With products and services distributed in 80 countries by more than 100 distributors, Socomec supports businesses for even safer, more flexible and more efficient energy.

Key figures: 12 production sites /30 Subsidiaries / 924M / 4400 Employees

About the Team

Socomec is located in both USA and Canada, with a North American regional headquarter in Boston.

Present in Boston since 2009 through a sales office, Socomec has strengthened its presence in North America in order to produce locally and comply with very specific UL standards. In this geographical area, Socomec markets products under 4 different brands:
Socomec, CCS, Boltswitch and Powersmiths.

This American presence now includes more than 10,000 m² of industrial facilities, around 500 employees and a total turnover of 190 million euros.