Quality Engineer III

Ener Sys®is an industrial technology leader serving the global community with mission critical stored energy solutions that meet the growing demand for energy efficiency, reliability and sustainability. We are driven by a passion to provide people everywhere with accessible power to help them work and live better. Our people are our strength, an endless resource for innovation, insight and enthusiasm.

This position will report to our Ener Sys Energy Systems business, which servesthe telecom, cable broadband, industrial, renewable, and data center markets. Our portfolio combines our stored energy expertise with power systems, enclosures, and renewable energy products to deliver world-class solutions for diverse applications such as 5G, broadband, Internet of Things (IoT), data center, and solar power. Our cutting-edge technology includes Lithium batteries, Fault Managed Power Systems, and Extended Run Time battery backup systems that improve the reliability and resiliency of broadband networks.

Ener Sys has over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA , USA with regional headquarters in Europe and Asia. Some of our brands include Power Safe, Data Safe, and Genesis batteries;
Cordex power; and Outback Power renewable energy products. With sales and service locations throughout the world, and over 100 years of battery experience, Ener Sys is the power/full solution for stored DC power products.

Quality Engineer III is responsible for driving quality excellence across manufacturing operations by leading quality assurance, problem-solving, and continuous improvement initiatives that support customer satisfaction, operational performance, and business objectives. This role partners closely with Operations, Engineering, Supply Chain, Customers, and Suppliers to ensure product quality, process effectiveness, regulatory compliance, and achievement of key performance metrics.

Quality Engineer III serves as a technical leader and change agent, leveraging data-driven decision-making, quality engineering principles, and structured problem-solving methodologies to identify risks, implement sustainable solutions, and improve overall business performance. This position requires a proactive, results-oriented professional capable of leading cross-functional projects, driving accountability, and delivering measurable quality improvements with minimal supervision while promoting Ener Sys Core Values of Safety, Engagement, Continuous Improvement, Customer Experience, Teamwork, Ethics, and Accountability.

• Lead cross-functional quality improvement initiatives to improve customer satisfaction, operational performance, and quality KPIs.
• Own quality-related projects from identification through implementation, validation, and closure.
• Investigate customer complaints, supplier quality issues, production nonconformances, and field failures using structured problem-solving methodologies.
• Facilitate root cause analysis and corrective action activities utilizing 8D, RCCM, CAPA, A3, Fishbone, and 5-Why methodologies.
• Monitor, analyze, and report quality performance metrics while driving actions to improve FPY, PPM, COPQ, customer complaints, scrap, and rework.
• Support New Product Introduction (NPI) activities including APQP, PPAP, risk assessments, validation, and production readiness reviews.
• Collaborate with Manufacturing, Engineering, Supply Chain, and Suppliers to identify and implement process improvements.
• Lead and support internal, customer, supplier, and certification audits while ensuring timely closure of findings.
• Utilize ERP and PLM systems including SAP, Syteline, PIT, and Windchill to support quality processes.
• Identify, communicate, and escalation quality risks while recommending effective solutions.
• Provide technical guidance on quality tools, methodologies, and best practices.
• Participate in EOS, MDI, A3, and Rapid Improvement Events (RIEs).
• Work independently while managing multiple priorities in a fast-paced manufacturing environment.
• Perform other duties as…