Patient Intake Representative-Per Diem​/Casual

Patient Intake Representative

Location:

Suwanee, GA

Work Schedule:

Casual/Per Diem position; hours will be "as needed" with varying start and end times.

• Schedule patient appointments and greet patients upon arrival.
• Ensure a welcoming environment for patients and visitors.
• Assist patients with registration and check‑in procedures.
• Enter patient demographics and billing information into the system.
• Verify insurance coverage and process payments to patient accounts.
• Collect and prepare specimens for testing and analysis when required.
• Call physician offices to confirm the accuracy of test orders.
• Monitor and log patient wait times on a regular basis.
• Notify the supervisor of any patient issues in a timely manner.
• Promote and provide information about Lab Corp patient services.
• Manage office supplies to maintain proper inventory levels.
• Open and close the office as necessary.
• Perform other administrative and clerical duties as required.

• High School Diploma, GED, or equivalent.
• 1 year or more of customer service experience.
• 1 year or more of experience in a medical office setting.

• 2 years or more of patient‑facing healthcare experience.

• Experience working in a team environment.
• Strong data entry and organizational skills.
• High level of attention to detail.
• Proficiency with MS Office.
• Flexibility to work overtime as needed.
• Ability to pass a standardized color‑blindness test.

• Employees working 20+ hours per week are eligible for comprehensive benefits:
  Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement, and Employee Stock Purchase Plan.
• Employees working less than 20 hours, Casual, Intern, and Temporary staff are eligible only for the 401(k) plan.
• Employees on a 7 on/7 off schedule receive all benefits except PTO or FTO.
• PSTs may be eligible for participation in the PST Incentive Plan, which provides a quarterly bonus based on performance metrics.

Labcorp is a proud Equal Opportunity Employer. We strive for inclusion and belonging in the workforce and do not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

For applicants requiring assistance to use our online tools or needing accommodation due to a disability, please visit our accessibility site or contact us at Labcorp Accessibility.