Media Specialist
Listed on 2026-06-20
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IT/Tech
Technical Support, IT Support
Job Title:
Media Specialist
Department: ITS - Educational Media (Scott Mascena)
FLSA:
United States of America (Non-Exempt)
Location:
Suwanee Campus
The educational media specialist collaborates with PCOM’s instructional staff and students to facilitate the integration of audio visual (AV) and multimedia resources and digital tools into instructional material and course instruction. The incumbent demonstrates advanced knowledge and proficiency with educational technology resources, including hardware and software, and provides guidance to instructional staff on incorporating their use to enhance curriculum planning and administration.
Essential Duties and Responsibilities- Collaborate with instructional staff to incorporate audio visual resources into curricular content and serve as a consultant to identify and select appropriate resources to achieve desired learning outcomes.
- Identify and select appropriate hardware and software applications, and participate in ongoing and ad‑hoc needs analysis, resource selection, and effectiveness evaluation processes.
- Compile and distribute regular and ad‑hoc reports regarding resource effectiveness.
- Lead efforts to train faculty, staff, and students—both individually and collectively—on approved resources; provide technical assistance and troubleshooting.
- Conduct regular and ad‑hoc inspections and evaluations of selected resources and tools.
- Maintain knowledge of trends, best practices, and emerging technology developments; recommend and implement changes in policies, procedures, and technology training plans.
- Perform other duties as assigned or requested.
- Minimum of three years’ experience, preferably in a higher education setting.
- Strong project management skills, including managing scope of work and the ability to manage multiple projects and priorities simultaneously toward achieving desired outcomes.
- Strong customer service orientation and strong communication skills (interpersonal, verbal, and written).
- Strong analytical and critical thinking skills.
- Proficiency with word processing, email, and virtual meeting applications, including Google Workspace or Microsoft 365 platforms.
Bachelor’s Degree in a related field, such as education or communications.
Physical RequirementsAbility to view computer screens for extended periods; manual dexterity and mobility to use personal computers and other office equipment; ability to sit or stand for prolonged periods.
Salary and BenefitsThe referenced salary range is based on PCOM’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.
PCOM offers a total rewards package that supports employees’ health, life, career and retirement.
Equal OpportunityPCOM is an equal opportunity employer and prohibits discrimination on the basis of age, race, sex, color, gender, gender identity and expression, national origin, ethnicity, ancestry, sexual orientation, religion, creed, disability, genetic information, marital status, pregnancy, military and veteran status, or any other legally protected class status in all its programs, activities, and employment practices.
AccommodationPCOM provides reasonable accommodations to individuals with ADA qualifying disabilities who need assistance in completing the online application and/or the hiring process. Requests are reviewed on a case‑by‑case basis.
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