Facilities Maintenance Technician

For over 25 years, we have been dedicated to assisting organizations in delivering critical communications with precision, security, and efficiency through innovative technology, omnichannel communication, and a steadfast commitment to excellence. Serving more than 1,500 clients across a variety of industries, we develop communication solutions that empower businesses to progress.

What truly distinguishes us is our people. We are cultivating a culture that fosters growth, encourages contribution, and enables you to make a significant impact. Here, you are empowered to introduce new ideas, tackle meaningful challenges, and help shape the future of how organizations engage with their customers.

If you are seeking to elevate your career and join a team that is pioneering tech-enabled solutions, we would be delighted to meet you.

The Facility Maintenance Technician supports the Facilities Manager by performing hands-on preventive maintenance, troubleshooting, repairs, inspections, and general facility upkeep. This position helps ensure that building systems, production-support equipment, utilities, and grounds remain safe, reliable, and operational.

The Facilities Maintenance Technician works independently on routine and moderately complex assignments, responds to work orders and facility emergencies, and escalates significant concerns or specialized repairs to the Facilities Manager.

• Perform preventive and corrective maintenance on facility systems, equipment, utilities, and building components.
• Inspect, troubleshoot, repair, and maintain HVAC, electrical, plumbing, mechanical, lighting, and general building systems within the employee's training and authorization.
• Complete scheduled preventive maintenance activities according to established procedures and timelines.
• Respond promptly to work orders, equipment failures, safety concerns, and urgent facility needs.
• Diagnose maintenance problems, determine appropriate corrective actions, and elevate complex or high-risk issues to the Facilities Manager.
• Install, repair, or replace lighting, outlets, switches, plumbing fixtures, doors, locks, ceiling tiles, hardware, and other facility components.
• Monitor building automation systems, utility systems, alarms, and equipment conditions as assigned.
• Conduct routine inspections of mechanical rooms, production areas, offices, grounds, rooftops, and other facility areas.
• Assist contractors and vendors by providing site access, communicating the scope of work, and reporting progress or concerns to the Facilities Manager.
• Support facility improvement projects, equipment installations, office moves, renovations, and other assigned projects.
• Maintain accurate records of completed work, labor, materials, inspections, equipment conditions, and follow-up needs in the computerized maintenance management system.
• Maintain tools, equipment, replacement parts, and maintenance work areas in a safe, clean, and organized condition.
• Identify needed parts and supplies and communicate purchasing or inventory needs to the Facilities Manager.
• Follow established safety procedures, including lockout/tagout, hazard communication, personal protective equipment, ladder safety, and electrical-safety requirements.
• Immediately report unsafe conditions, equipment damage, environmental concerns, and potential compliance issues.
• Assist with emergency-response, evacuation, weather-preparation, and business-continuity activities.
• Recommend opportunities to improve equipment reliability, safety, energy efficiency, and maintenance processes.
• Provide technical assistance to less-experienced maintenance employees when requested.
• Participate in an on-call rotation and respond to after-hours facility emergencies when required.
• Perform other related duties as assigned.

• High school diploma or GED.
• At least three years of facility, commercial building, industrial, manufacturing, or related maintenance experience.
• Working knowledge of HVAC, electrical, plumbing, mechanical, carpentry, and general building-maintenance practices.
• Demonstrated ability to independently diagnose and resolve routine and moderately complex maintenance problems.
• Ability to safely use hand tools, power tools, ladders, lifts, meters, and maintenance diagnostic equipment.
• Ability to read work orders, equipment manuals, safety instructions, diagrams, and basic blueprints or schematics.
• Basic computer skills and…