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B2B Service & Sales Manager — Lead, Optimize CX
Job in
Suwanee, Gwinnett County, Georgia, 30174, USA
Listed on 2026-08-11
Listing for:
Partners Personnel
Full Time
position Listed on 2026-08-11
Job specializations:
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Management
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Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Partners Personnel is seeking a B2B Customer Service Sales and Support Manager in Suwanee, GA to lead a fast-paced customer service team. You will oversee daily operations across phone, email, and chat, coach staff, manage performance metrics, handle escalations, and drive continuous improvement initiatives.
The ideal candidate has 5–10 years of team management experience in B2B customer service, a Bachelor's degree in a related field, and a proven ability to work with cross-functional teams in
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