Field Application Engineer Job Suwanee area,Georgia USA,Manufacturing / Production

Delivery Schedule Management: Plan on-site delivery pace based on the overall project timeline, ensuring each commissioning phase is completed efficiently and to a high standard.
On-Site Commissioning: Lead on-site deployment and functional integration of robotic systems and related automation equipment; perform fine-tuned parameter optimization based on actual site conditions until acceptance criteria are met.
Technical Issue Escalation: Act as the technical bridge between the field and back-end R&D team (based at company HQ in China); participate deeply in on-site testing, accurately identify and promptly report software defects, hardware structural issues, and compatibility problems, and support the R&D team through to issue closure.
Technical Documentation: Maintain on-site commissioning logs; author technical protocols, operation manuals, and site acceptance reports to ensure complete and accurate technical records.
Customer Training: Deliver professional technical walkthroughs and hands-on training to customers' operations and maintenance staff to enhance customer satisfaction.
Project Coordination: Maintain close communication with the Project Manager (PM), providing real-time updates on on-site delivery status; collaborate with the PM to promptly develop and implement corrective actions for any deviations or potential risks during project execution to keep delivery on track.
Bachelor's degree or above in Robotics, Information Engineering, Electrical/Electronic/Mechanical Automation, or a related field; overseas study background (U.S. or Europe).
Valid U.S. driver's license.
Fluent Mandarin and English Speaking
Strong sense of proactive communication and willingness to work on-site; comfortable in frontline environments, results-oriented.
Able to accommodate mid-to-long-term domestic travel across the United States (~80% of working time); capable of independently handling on-site emergencies.
Strong logical reasoning ability; able to quickly untangle cause-and-effect relationships in complex on-site software/hardware issues and provide systematic solutions.
Proficiency in Python programming; solid foundation in linear algebra; familiarity with coordinate transformation.
Eligible to work in the U.S.; company supports H1B Transfer sponsorship for qualified candidates.
1+ years of experience in proposal writing, solution design, or mechanical design within the logistics industry; understanding of logistics industry use cases.
Hands‑on experience operating or maintaining industrial robots, AGV/AMR systems in factory or warehouse environments.
Experience with industrial robot teaching (teach pendant), conveyor line control, and industrial sensor configuration.
Proficiency in AutoCAD or similar design software, with mechanical design capability.

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