Quality Coordinator

Job Description

Job Overview:

The QA Coordinator provides support regarding packaging, assembly, returned goods and performs incoming audits of purchased parts. Performs quality assurance activities to assure that all finished goods & parts meet the specification and requirements. Monitors systems and procedures to measure their effectiveness to ensure customer satisfaction.

Responsibilities and Duties:

· Identify and address issues in data quality, sourcing, or documentation by reviewing existing data and processes for inconsistencies or gaps.

· Thoroughly analyze and interpret existing documents and data to ensure completeness, accuracy, and alignment with required standards.

· Oversee compliance with organizational, state, federal, and relevant industry laws, regulations, and guidelines.

· Promptly inform the QA Manager and Operations team of any deviations from established standards.

· Gather and review data against a specific baseline to ensure compliance with both internal policies and external regulations.

· Collaborate with Operations and customers to resolve quality issues as they arise.

· Identify data-driven solutions and implement quality improvement plans to drive continuous enhancement.

· Maintain accurate records and compile required QA reports in a timely manner.

· Actively participate in team and personal development, focusing on quality methodologies and best practices.

· Support investigations, deviations, corrective actions, and continuous improvement initiatives.

· Conduct First Article Inspections per AS9102 standards and any other additional customer-specific requirements.

· Ensure all line equipment is properly calibrated to meet quality standards.

· Perform internal audits in accordance with established Quality Management Systems (QMS).

· Uphold a strong commitment to quality in all aspects of work and decision-making.

· Maintain and manage QT9 activities and related documentation.

· Coordinate Return Material Authorization (RMA) activities effectively.

· Inspect customer-returned printed circuit board assemblies (PCBAs) in accordance with IPC-A-610 standards or customer-specific requirements, using a microscope as necessary.

· Communicate daily RMA findings to the Production Lead and Quality Manager.

· Assist with Incoming Inspection, IPQ and FQA inspection activities as needed.

· Perform other duties and responsibilities as assigned to support quality initiatives and continuous improvement.

Knowledge (position requirements at entry):

· Electronic components, industry acceptable inspection and soldering standards, & ESD awareness.

Skills (position requirements at entry):

· Communication; interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Minimum Requirements:

· High school diploma or equivalent GED

· Familiar with IPC 610 standards

· 3 years of experience in electronics manufacturing

Preferred Qualifications:

· Associates degree preferred, or equivalent combination of experience and education.

· IPC-A-610 certified

· AS9100 & ISO 9001 Lead Auditor

· 3-5 years quality experience in the electronics manufacturing environment.

· Familiar with QMS Certifications per ISO 9001, AS9100 and/or ISO 13485 requirements.

Quality Management System (QMS):

· Support and follow all QMS certification(s) standards. These systems may include, but are not limited to, quality, the environment, health, safety and security.

Physical Requirements:

· Must be able to occasionally lift up to 35 lbs. in an 8-hour shift.

· Manual dexterity sufficient to reach/handle items, works with the fingers, and perceive attributes of objects and materials.

· Sitting, standing (at desk minimal 2-4 hours daily).

· Walking 6-8 hours

· Be able to perform light physical activity performing non-strenuous daily activities of a productive/technical nature.

Software used:

· Intermediate Microsoft Office Skills (Excel, Word, Outlook)

· QT9

· ERP System