Business Services Representative; Small Business Specialist

Overview

At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.

The Business Services Representative is responsible for providing cash management solutions to commercial and business banking relationships. This role delivers a full range of business deposits and related services to clients. The BSR partners with Business and Commercial Bankers as a subject matter expert in business deposits and related business services and self-sources new business opportunities.

• Partnering with business and commercial bankers on joint calls to clients and prospects, as a subject matter expert in business deposits and treasury solutions.
• Business development, networking and establishing referral sources to generate new business opportunities.
• Introducing customers to other branch team members or bank partners who can provide solutions for their financial needs.

• Sales Outreach:
  Self-starter that is disciplined enough to manage daily calling activity to achieve required results. Comfortable and confident with proactively engaging in conversation.
• Customer Service
  
  Skills:
  
  Builds trust and confidence with clients.
• Adaptability:
  Has the ability to learn and adapt quickly to new information and technology.
• Teamwork:
  Strives to build strong working relationships with those on their team as well as cross-functional relationships.
• Influence:
  Capable of building rapport with different personalities to drive positive results.

Bachelor's Degree and 2 years of experience in Sales or financial services sales OR High School Diploma or GED and 6 years of experience in Sales or financial services sales.

Preferred Area of

Experience:

Business development, business banking, lending, merchant services, treasury management.

License or Certification:
Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided.

Required Skills:

• Application of a structured sales process.
• Providing financial guidance and expertise.
• Financial literacy.
• Knowledge of retail and wealth solutions (referred).
• Knowledge of business deposit and cash management solutions.
• Business development.
• Networking and building centers of influence.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at