Application Engineer

Provide Engineering & Technical Services to target customers

• GMaintain high-level knowledge of all products, services, mfg. operations & fabrication capabilities, and relevant industries through company’s resources and self-education
• Engage with company sales representatives and their customers in providing presale and post-sale application engineering support
• Act as principle application engineering point of contact for customers and sales representative for assigned sales area
• Provide general and value added application engineering support for all products i.e.
• Take ownership of situations to effectively resolve matters in a timely manner
• Effectively offer solutions for customers based on clear application requirements to best meet customers’ requirements and company sales objectives
• Oversee field testing activities of products
• Engage in project activities
• Deliver technical presentations to customers
• Support special pricing and materials mgt. activities as it relates to specific acct. efforts
• Support account sales goals and strategies
• Communicate regularly with sales team members regarding account activities
• Identify leads through active listening and probing for customer requirements and opportunities, as well as proactive industry research
• Participate in customer visits with sales representatives to develop & maintain strong supplier/customer relationships
• Maximize scope of supply
• Recognize that a customer using one product type may have opportunities to purchase others
• Demonstrate proactive selling of products
• Identify opportunities for expanding the sale through additional options and/or complimentary products
• Identify and communicate product/service improvements based on customer feedback/experience
• Support contact management database through including personal activities
• Interact with key Habasit Group personnel in Knowledge Mgt., R&D, & Product Mgt. in support of personal growth, product improvement & development

D:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements/preferences listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function

• Required – Bachelor of Science degree in Mechanical Engineering with 10 years industrial experience plus minimum 3 years in customer facing role – belting and/or conveying related experience preferre
• Required – Work inside office and travel in support of outside sales force and customers as part of team;
  Travel requirement 2
• Required – Experienced in mechanical design, analysis and troubleshooting; technical writing; and time/task management
• Required – Excellent interpersonal skills; practiced in public speaking and face-to-face consultatio
• Required – Proactive problem solv
• Required – Able to multitask & work well in a tea
• Required – Competent with Microsoft Office: including Word, Excel, PowerPoint; and CA
• Required – Customer and results orient