Apartment Maintenance Technician II

Service Technician II — Windsor Sugarloaf / Windsor Sugarloaf Heights (Suwanee/Lawrenceville, GA)

Windsor Sugarloaf is a garden‑style apartment community with 299 units on property. The position supports both Windsor Sugarloaf and Windsor Sugarloaf Heights.

Hourly: $20.52 — $26.41 per hour, depending on experience, tenure, and location. Annual starting compensation: $42,681 — $54,932.

• Mon – Fri 8 am – 5 pm; occasional 9 am – 6 pm
• On‑call for Windsor Sugarloaf & Windsor Sugarloaf Heights, occasional Saturday & Sunday

• Perform routine maintenance tasks including plumbing, electrical, painting, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains.
• Complete work orders efficiently and ensure they are closed out within 24 hours. The system currently utilized is Yardi.
• Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
• Respond to emergency maintenance requests and after‑hours calls in an on‑call rotation. Weekend work is a requirement.
• Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and prevent potential issues.
• Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE equipment.
• Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from the Service Manager.
• Maintain accurate records of maintenance activities, repairs, and daily mechanical rounds. Utilize computer, smartphone, and tablet.
• Interact with residents professionally and courteously, addressing concerns promptly and effectively. Support the company’s values and culture. Interact with contractors, vendors, and suppliers.
• Collaborate with the property management team to identify and resolve maintenance issues.

• 30% housing discount eligible at a Windsor Community.
• Annual paid time off (PTO): 1 hour of paid sick & safe time for every 30 hours worked, 10 days of paid vacation accrued bi‑weekly, 6 weeks of paid parental leave after completion of 1‑year of employment, 10 paid holidays annually, and up to 3 floating days.
• Bi‑annual regional sales, service, and performance awards.
• Cellphone stipend of $20/month, annual shoe/accessory allowance, and tuition assistance.

• Education:
  
  High school diploma or GED. Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
• Experience:
  • Minimum of 2 years in apartment maintenance or related field.
  • Proficient with hand and power tools.
  • Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
  • Excellent problem‑solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Experience with smart devices and property management software.
  • EPA Type II preferred or ability to become certified within 90 days of start date.
  • CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.
• Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to stand, walk, bend, and climb stairs/ladders for extended periods.

Windsor Property Management Company is an Equal Opportunity Employer. The company participates in the federal government’s E‑Verify program, confirming employment authorization of all newly hired employees.