Generator Technician

Summary

National Power is accepting applications to fill a Generator Service Technician opening in our Suwanee, GA market. Under the general direction of and reporting to the Telecom Service Manager, the Generator Service Technician is responsible for the maintenance and repair of generator sets and other electrical equipment.

• HS Diploma required;
  Associate degree in an electrical/mechanical related field preferred.
• Current Generac Power Systems certification preferred.
• US Air Force Electrical Power Production Specialist, US Navy Electrician’s Mate, or Generator/UPS field service technician preferred.

• Excellent communication skills—capable of giving verbal and written reports of job status, repair recommendations, equipment/supplies needed.
• Ability to account for time spent on jobs and travel.
• Excellent driving record and valid driver’s license. Required to drive long distances to job sites; overnight stays in hotels (1‑3 nights per week) may be required. Company covers hotel costs and provides a meal allowance per guidelines.
• Good computer skills and comfort with Microsoft software (Internet Explorer, Word, Excel) and Adobe PDF.
• Work from home while ensuring proper vehicle maintenance, required parts inventory, and security of Company property (cell phone, laptop, specialty tools, etc.).
• Manage difficult or emotional customer situations; respond promptly to customer needs; solicit feedback to improve service; meet commitments.
• Good problem‑solving during emergencies or with limited resources.
• Training provided; may attend courses in Milwaukee, WI and elsewhere as needed.
• Demonstrate accuracy and thoroughness; seek ways to improve quality; apply feedback; monitor own work for safety and quality.

• Work may occur in various weather conditions (heat, rain, snow, high humidity, etc.).
• Frequently work near moving mechanical parts.

• Lifting and carrying heavy objects up to 75 lb.
• Ascending/descending ladders, scaffolding, stairs, ramps.
• Seizing, holding, grasping, turning with hands.
• Keyboard use for data entry.
• Push/pull tasks may involve hands/arms, feet/legs.
• Move on hands and knees or feet to enter restricted spaces.
• Use feet/legs to operate machine controls (pedals, buttons, levers, cranks).
• Clarity of vision required (small objects, reading small print, computer use).
• Sitting for long periods may be required.
• Occasional confinement in tight spaces on hands and feet.

• Competitive pay based on experience and certifications. Overtime at 1.5 × base; performance‑based pay reflects productivity.
• Three weeks paid vacation after 90 days (first year pro‑rated).
• Up to nine paid company holidays.
• Paid sick time.
• Company‑paid Life Insurance ($75,000).
• Company‑paid short‑term and long‑term disability insurance.
• Medical, dental, and vision insurance with four plan options; one plan fully covered at 100 %.
• 401(k) retirement plan with company match.
• Health Savings Account (HSA).
• Flexible Spending Accounts (FSA).
• Company provided laptop, phone, and other equipment as needed.

• Criminal background check and pre‑employment drug screen required.
• Must pass a Department of Transportation physical examination.
• Remote position; employee must work from home.

National Power, LLC is an Equal Opportunity Employer and VEVRAA federal contractor. National Power affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identity, or any other protected status.