Field Service Engineer

Summary

For this position, you must live in one of the following postcodes: DE11 & DE12. This role is more than a technical field service engineer – it’s about connecting people with what matters most.

You’ll travel to different locations, meet new people daily, and install or troubleshoot broadband, TV and phone services. You’ll only work 4 days a week.

Derby, Leicester

Technicians & Engineers

Full Time

17-Jun-2026

£29,000 – £36,200 (£4,700 overtime + £2,500 commission)

• Install and maintain broadband, TV, and phone services to customers’ homes.
• Quickly resolve technical issues, ensuring customers stay connected.
• Provide exceptional service so every customer is satisfied.
• Work independently with the support of a team.

• A UK manual driving licence.
• Confidence working at heights and outdoors in all weather conditions.
• To live in one of the specified postcodes above.

• A problem‑solving mindset and a passion for helping customers.
• A methodical, organised approach to work.
• The ability to be composed and adapt to any situation.

• A starting salary of £29,000 with potential to earn up to £36,200 through on‑target earnings (£4,700 overtime + £2,500 commission).
• Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
• Market‑leading maternity, paternity, neonatal, and carer’s leave policies.
• 25 days of annual leave, UK bank holidays, and your birthday off. Option to buy/sell up to five extra days.
• A 4‑day working week – 37.5 hours across four days (Mon–Sat) with shifts ranging 7.5 to 10 hours.
• Up to 10% employer pension contributions and life insurance.

We’re committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know – we’re happy to help.