Triage RN, Family Medicine

The Mass General Brigham Medical Group is a system‑led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community‑based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine.

The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

We are seeking a full‑time Team RN to join our practice, working 40 hours per week, Monday through Friday from 8:30 AM to 5:00 PM, based at our 250 Paradise Road location in Swampscott, MA. This RN role supports a high‑volume ambulatory family medicine practice. The position is primarily focused on phone triage, with additional responsibilities including nurse visits and cross‑coverage on the clinical floor.

The RN will work closely with one other nurse and collaborate with the broader care team to ensure efficient, safe, and patient‑centered care delivery.

Responsible for patient care and support within the outpatient setting through providing compassionate care, assisting in procedures, and collaborating effectively in a dynamic ambulatory care environment. This position requires patient care.

• Deliver direct patient care and support, ensuring high nursing standards.
• Conduct patient assessments, devise care plans, and assist in outpatient procedures with a focus on patient comfort and safety.
• Educate patients and families on treatment plans, medications, and post‑procedure care.
• Collaborate closely with healthcare professionals to coordinate comprehensive patient care.
• Administer medications, perform IV therapy, and maintain accurate patient records in compliance with regulations.
• Uphold infection control protocols and maintain a safe environment for patients and staff.

• Associate's Degree Nursing required.
• Bachelor's Degree Nursing preferred.

• Registered Nurse (RN) state license required.
• Basic Life Support (BLS) certification preferred.

• Clinical nursing experience 0‑1 year required.
• Ambulatory care or outpatient experience 1‑2 years preferred.

• Phone triage experience.
• Ambulatory RN experience.
• Primary care experience.

Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.