Community Development Mortgage Loan Officer Trainee

Community Development Mortgage Loan Officer Trainee

Location: FCB Swansea Bank, 2610 N. Illinois, Swansea, IL

Job : 116

# of Openings: 0

Classification: Non-Exempt/Hourly

Job Type: Full‑Time

Reports To: Senior Vice President of Lending

A Community Development Mortgage Loan Officer Trainee will learn the fundamentals of loan origination, assist loan officers and loan assistants, and gain experience in customer interaction, application processing, and credit analysis. Upon completion of the training program, the trainee will work to identify and cultivate new lending opportunities, particularly in low‑income and majority‑minority communities, and will work closely with borrowers to determine a fit with FCB Bank’s offerings and structure loan terms.

• Participate in comprehensive training across bank departments, including classroom instruction, shadowing, teller line, new accounts, and loan processing.
• Interview applicants for real estate, consumer, and business loans; explain loan options and terms.
• Underwrite loans: order credit reports, analyze debt‑to‑income ratios, and evaluate creditworthiness according to bank policies.
• Make credit decisions within lending limits and communicate outcomes to applicants.
• Schedule, coordinate, and conduct loan closings: review documents, obtain signatures, and initiate disbursement of proceeds.
• Service loans in a portfolio to maintain high quality: review loan progress, monitor maturities and renewals.
• Monitor delinquent reports and take corrective action, including correspondence and collections.
• Work with internal and external auditors to ensure compliance with policies, federal and state regulations.
• Develop new business and expand relationships: participate in community activities, cross‑sell retail products, conduct sales calls, and build referral networks with local organizations and realtors.
• Focus on Community Reinvestment Act (CRA) and multicultural originations: generate mortgages for LMI communities, host training seminars, partner with non‑profits, and represent the bank at conferences.
• Provide support in gathering, evaluating, underwriting, and closing consumer loans, retrieving collateral when necessary, and directing staff.
• Demonstrate customer service, problem solving, teamwork, banking industry knowledge, quick learning, analytical thinking, entrepreneurial spirit, and relationship building.

• Bachelor's degree in Business, Management, Finance, Accounting, or equivalent combination of education, training, and experience.
• 3–5 years of customer service experience (preferred).
• 3–5 years of sales experience in a financial institution, retail, or service industry (preferred).
• 1–3 years of financial services industry experience (preferred).
• Eligibility to register with the National Mortgage Licensing System and Registry (NMLS).

• Use of standard office equipment such as computers, phones, photocopiers, calculators, and fax machines.
• Available to work during bank operating hours (7:45 am–6:15 pm Monday through Friday, 7:45 am–12:45 pm Saturday); additional hours, evenings, and weekends may be required.
• Occasional local travel for training, meetings, and events.
• Physical demands include talking, hearing, standing, walking, using hands and arms, and lifting up to 15 lbs. regularly and up to 25 lbs. occasionally.
• Must be able to multi‑task, work in a fast‑paced environment, and maintain accuracy and timeliness.
• Must follow policies and maintain confidentiality.

• Hourly wage $26.00–$32.00, eligible for performance‑based bonuses.
• Health, dental, and vision insurance.
• Group Life Insurance (1× annual salary), 100% paid by the bank.
• Long‑Term Disability insurance (25% paid by the bank).
• Voluntary Life and Accidental Death & Dismemberment insurance.
• Flexible Spending Accounts (FSA) and Dependent Care FSAs.
• Employee Assistance Program, travel assistance, and life services toolkit.
• Paid time off: vacation, personal, and sick leave.
• Partially paid parental leave for eligible employees.
• 401(k) with company match for eligible employees.

FCB Banks is an Equal Opportunity Employer and federal contractor. Equal access to programs, services and employment opportunities is available to all persons without regard to age, ancestry, citizenship, status, color, disability, genetic information, marital status, military status, national origin, race, religion, sex (including pregnancy), sexual orientation, or any other basis protected by federal, state, and/or local law.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities. FCB Banks retains the right to change or assign other duties to this position.