Beauty Coach​/pw

Beauty Coach (30hrs/pw)

Delivering exceptional customer service, you’ll develop skincare conversations with all customers, engaging them in our brand journey and increasing product sales.

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
• Promote the unique brand differentiation and the link with ingredient stories, product benefits and usage
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story while engaging with customers
• Focus on customer loyalty, keeping customers returning to the brand
• Have the confidence to overcome selling challenges

• Passionate about skincare and beauty
• A confident and articulate communicator
• Pro‑active and enjoy exploring new sales opportunities
• Customer‑focused and results‑oriented
• Experience in a hands‑on beauty or retail role with exceptional customer service skills
• Excellent communication skills and can build relationships quickly
• Ability to be flexible and work shifts including weekends and evening

• Competitive compensation package
• 33 days annual leave (inclusive of bank holidays)
• Clarins For You – our reward and benefits platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance‑based bonus
• Access to wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We foster an equal‑opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.