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Hotel Front Desk Guest Services

Night Front Desk & Guest Experience Specialist

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: Eclipse Hotels Group
Full Time position
Listed on 2026-02-16
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services
Job Description & How to Apply Below
A family-owned hotel group in the UK seeks an experienced Night Guest Service Agent for their Holiday Inn Express in Cardiff Airport. The role involves creating a welcoming atmosphere, managing check-ins and check-outs, and ensuring exceptional customer service. Candidates should have hotel experience, excellent communication skills, and be prepared for night shifts. The company offers various perks, including discounted hotel rooms, health plans, and employee recognition programs.
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