Credit Manager

Summary:

The Credit Manager support collections strategies and resolve Customer Account issues.

Essential Duties and Responsibilities:

* Contact customers for payment commitments to satisfy balances due or delinquent balances.

* Negotiate positive resolution to outstanding Aging so as to allow for the continued sale of product to customers.

* Order release on Customer accounts.

* Secure appropriate Sales-tax exemption documentation from Customers and interact with SALT.

* Receive inbound phone calls from internal and external customers to satisfy service level service-based actions.

* Open new COD and Terms Accounts as needed.

* Coordinate Customer Account reconciliation with internal and external sources.

* Procure, review, and decision Reports from industry repositories.

* Invoice/statement servicing.

* Other duties and ad hoc reporting as requested.

Qualifications:

* Bachelor's degree preferred.

* 4-6 years of related work experience preferred.

* Knowledge of credit extension and collections practices.

* Ability to interpret account aging reports.

* Excellent communication and influencing skills.

* Proficient in Microsoft Office.

* Bilingual Spanish and English.