Security Officer Security Operations Center Officer

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Operations Center Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

** Pay Rate: $20.81 / Hour*
* Friday Saturday will be assigned SOC Duties at $20.81/Hr..

Tuesday Wednesday Thursday Will be assighned as a Security Officer at $18.73

** The Security Operations Center (SOC) Specialist supports the monitoring and response to internal and external security events with potential impact on senior leadership, staff, business assets, reputation, and facilities*
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** This role assists in conducting video patrols, monitoring security camera feeds, and investigating security alarms*
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** The Specialist contributes to the analysis of security incidents and the monitoring of open-source media for security-related events*
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** They provide support in executing security policies, maintaining physical security systems, and communicating significant matters to the management team*
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** Assigned shifts are subject to change to meet the operational needs of the SOC*
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** Assists in monitoring internal and external security events to identify potential threats and vulnerabilities*
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** Contributes to the analysis of security incidents, reviewing findings, and identifying patterns or trends*
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** Supports the monitoring of open-source media for security-related events and potential impacts*
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** Provides timely and accurate information to support the protection of people, assets/intellectual property, and facilities*
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** Follows security policies and procedures to ensure compliance and contribute to process improvement*
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** Assists in the monitoring and maintenance of physical security systems*
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** Documents and communicates relevant information to support decision-making processes*
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** Communicates effectively with peers, partners, customers, and employees*
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** Participates in the continuous improvement of SOC processes and procedures*
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** Maintains awareness of emerging threats, vulnerabilities, and industry best practices*
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** Position requires sitting, heavy phone usage, and screen exposure for extended periods of time*
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** Must be flexible with schedules and willing to work holidays, nights, weekends, and overtime*
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** Potentially high-stress environment with exposure to multiple aspects of emergency incidents*
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** Understand our Operating Principles; make them the guidelines for how you do your job*
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** Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services*
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** Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences*
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** Security Experience (C115):
** Candidates must have a minimum of one year of relevant security experience. This experience should be documented and verifiable.

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** Valid Driver's License (C123):
** Candidates must possess a valid Australian driver's license in accordance with the AU Driver Policy Requirements. A copy of the license must be submitted during the application process.

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** Comfortable Using Computer or Tablet (B204):
** Candidates should demonstrate proficiency in using computers or tablets. This includes familiarity with basic software applications and the ability to navigate digital platforms effectively.

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** CPR Certification (B205):
** Candidates must hold a current CPR certification. Proof of certification must be provided prior to employment.

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** Customer Service Experience (B219):
** Candidates should have prior experience in customer service roles. This experience should be relevant and can be demonstrated through previous employment or training.

** Responsibilities:*
* + Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities

+ Respond to incidents and critical situations in a calm, problem solving manner

+ Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

+ Monitor closed circuit television systems and alarms.

+ Monitor and operate facility computers systems regularly, as assigned.

+ Handle security issues or emergency situations appropriately. Contact Emergency Services, such as EMT, Fire Dept., etc.

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* Minimum Requirements:

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* + Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles

+ Possess a high school diploma or equivalent, or 5…