Agent​/Receptionist; Long term - W VERBIER

Job Number:

Job Category:
Administrative

Location:

Rue de Medran 70, Verbier, Wallis, Switzerland, 1936

Schedule:

Full Time

Located Remotely?: N

Position Type:
Non-Management

Position to be filled for the Winter season:
July 2026 to March 2027

Eligible applicants must be from Switzerland or the European Union due to visa restrictions.

Job Description:

As a Welcome Talent, you will be at the heart of daily departmental operations, serving as the ambassador for the W spirit, concept, and brand standards. Your mission is to greet guests with enthusiasm and professionalism from check‑in to check‑out, creating a WOW effect at every step and anticipating their needs with finesse.

You will also handle communication with guests via phone and email, relay essential information to various hotel departments, verify services, invoice, process payments, and monitor deferred payments.

Responsibilities:

• Greet guests and provide exceptional service throughout their stay.
• Advise guests on hotel services, stay conditions, and respond to inquiries.
• Handle communication with guests via phone and email.
• Relay essential information to different hotel departments.
• Verify services, process invoices, and monitor deferred payments.

Qualifications:

• Previous experience in front desk operations at a 5-star hotel.
• Fluent in French and English; proficiency in a third language is a plus.
• Highly motivated and passionate about hospitality and customer experience.
• Attention to detail and commitment to delivering exceptional customer experiences.

Equal Opportunity Employment Statement:

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.