Concierge (m​/f​/d) Winter Season 2026​/2027

Concierge (m/f/d) Winter Season 2026/2027

The Tschuggen Grand Hotel in Arosa is a 5-star superior luxury hotel located at 1,800m altitude in the Grisons mountains. As one of the four houses of "The Tschuggen Collection", our hotel offers 128 individually designed rooms, suites and mountain lofts, as well as four stylish restaurants – including the gourmet highlight La Brezza with 19 Gault Millau points & two Michelin stars – and an impressive 5,000 m² spa mountain oasis, designed by Mario Botta.

OUR VISION - We give time its value back.

Are you a passionate and empathetic host, appreciative & respectful?

Then you are right with us.

Start at the end of November 2026

Employment contract limited until the end of March 2027

Experience in the same or a comparable position is an advantage

Professional experience in 5-star hotels desired

Completed apprenticeship in hospitality is an advantage

Fluent German and English skills are required, any additional language is an advantage

Team player, responsible and flexible

Well-groomed appearance and professional manners

Empathetic and discreet personality as well as service-oriented demeanour

Welcoming our international guests and coordinating luggage and parking service

Advising on excursion possibilities/ski areas/restaurants

Organising transfers as well as ticket and restaurant reservations

Answering telephone calls and emails

Sales of hotel services and fulfilling special requests of our guests as well as relieving the night shift

This is what you can expect from us:

• Attractive staff accommodation near the hotel
• Balanced menu offer in our staff trattoria with vegetarian & vegan options
• 24/7 use of our fitness centre
• Local benefits such as special prices at sports shops, ski passes and more
• Special prices for overnight stays in our houses of "The Tschuggen Collection" as well as the Swiss Deluxe Hotels

Tschuggen Grand Hotel

Ennio Loffreda

Tschuggentorweg 1

7050 Arosa

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