Luxury Travel Consultant; m/f/d
Job in
6490, Andermatt, Kanton Uri, Switzerland
Listed on 2026-10-19
Listing for:
Andermatt Swiss Alps AG
Full Time
position Listed on 2026-10-19
Job specializations:
-
Hospitality / Hotel / Catering
Hotel/Hospitality Sales, Customer Service Rep, Travel Industry -
Sales
Hotel/Hospitality Sales, Travel Industry
Job Description & How to Apply Below
Location: Andermatt
- You welcome walk-in and referred guests warmly and clarify travel dates, group profile, interests, accommodation wishes, budget and decision timing.
- You present El Gouna and other destinations with personal storytelling and approved materials.
- You explain hotels, experiences, packages, seasonal considerations and practical travel information clearly.
- You prepare travel proposals and bookings with our partners and guide them through to completion.
- You keep all enquiries, proposals, follow-ups and booking statuses accurate in the CRM.
- You keep guests informed while quotations, availability or partner confirmations are still pending.
- You host guests with beverages and light hospitality according to our standards.
- You support hotel and concierge referrals, partner visits, client events and seasonal campaigns.
- You handle routine service matters professionally and escalated complex issues in good time.
- Where needed, you also support other areas of Andermatt Experiences.
- Professional qualification in travel, tourism, hospitality, sales or another customer service discipline
- 2 to 4 years of experience in travel consulting, reservations, concierge, luxury retail or premium hospitality
- Experience in needs analysis, proposal preparation and booking coordination
- Confident use of CRM, booking, payment and follow-up systems
- First-hand El Gouna knowledge an advantage, otherwise willingness to familiarise
- A feel for premium hosting and culturally sensitive hospitality
- Fluent German and English, Arabic a plus
- Availability for weekends, events and seasonal peaks
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