North American Account Manager

North America Account Manager

Own day-to-day relationships with Local Game Stores and Mass Retailers across North America, helping retailers succeed while building long-term engagement with our games and community. Success in this role is measured by retailer engagement and retention first with sales volume to follow.

We presume trust, have each other’s backs, and never compromise on our core values.

• Professional self-starter who excels in a chaotic, fast-moving startup
• Thrives on direct feedback and open communication.
• Passionate about tabletop games and local game store communities!
• Relationship-oriented and genuinely enjoy helping others succeed.

• 2-5 years of professional experience in account management, customer success, sales, retail partnerships, or community management.
• Preferred experience working within tabletop gaming, hobby retail, or the broader collectibles industry.
• Experience managing high impact accounts in a professional environment. This role requires travel to top accounts.

This is a unique opportunity to help shape the future of our retailer community. If this feels like a dream job to you, please submit your resume and cover letter via our website.

Describe a time when you helped strengthen a customer or partner relationship. What actions did you take, how did you measure success, and what did you learn from the experience?