Customer Experience & Events Coordinator

Customer Experience & Events Coordinator

• Organize visits for customers, partners and guests, including agendas, meetings, hospitality and logistics.
• Support corporate events, customer events and open houses, from planning to on‑site coordination and follow‑up.
• Coordinate trade shows, working with suppliers and the Marketing and Sales teams.
• Ensure clear communication and smooth coordination between internal teams and external partners.
• Monitor the quality and consistency of customer‑facing activities, collect feedback and contribute to the continuous improvement of customer experience and event processes.

• Bachelor’s degree or equivalent qualification in Event Management, Hospitality, Marketing or a related field.
• At least 3 years of experience in event coordination, customer experience, hospitality or a similar role.
• Strong organizational skills and the ability to manage multiple priorities and deadlines.
• Proactive, collaborative and customer‑focused, with excellent communication and interpersonal skills and attention to detail.
• Fluent in Italian and English;
  German is a plus.

AGIE CHARMILLES, inventor of EDM (Electrical Discharge Machining), is known as a premium brand and innovation leader in wire, die‑sinking, and hole‑drilling EDM. Its automation‑ready solutions are used in mold making and the production of high‑end components, offering Swiss precision, reliability, and performance.

Great career opportunities: UNITED MACHINING provides many opportunities regarding career growth. We also offer a dedicated talent management process (My Next Big Step ) to boost your career.

Excellent learning tools: At UNITED MACHINING we provide development opportunities for everyone. We offer global learning tools as well as trainings and specialized courses.

Sustainability and innovation focus: We have high sustainability and innovation goals. Let’s work towards a sustainable future together.

UNITED MACHINING is one of the world's leading providers of complete solutions for precision components and tools manufacturers and the mold‑making industry. The portfolio includes milling, EDM, laser texturing, laser micromachining, and additive manufacturing machines. Additionally, the division offers spindles, automation, tooling, and digitalized solutions backed by unrivaled customer services and support.

UNITED MACHINING includes the brands AGIE CHARMILLES, CHARMILLES, MIKRON MILL, LIECHTI, STEP TEC and SYSTEM 3R.

UNITED MACHINING is headquartered in Biel, Switzerland, and currently has over 3'000 employees on over 50 sites worldwide.

Agie Charmilles SA
Via Zandone 1
6616 Losone
Svizzera