Critical Operations Technician

Critical Operations Technician, Switzerland 100%

The role:

Overall, you will be a member of the local Critical Operations Team responsible for ensuring the data center operates smoothly and efficiently 24/7/365 with zero downtime of critical services. Your day-to-day work includes inspecting, operating, maintaining, and troubleshooting a wide range of mechanical and electrical equipment across the facility.

• Perform operational, preventive, and corrective maintenance on all mechanical and electrical equipment as assigned.
• Conduct daily and weekly routine inspections on critical equipment, rooms and systems, ensuring compliance with quality and efficiency standards.
• Monitor, respond to and act on alarms from Building Management Systems (BMS), Electrical Power Management Systems (EPMS) and other monitoring tools.
• Troubleshoot electrical and mechanical systems, interpreting diagrams and schematics to detect, repair and report faulty equipment or unusual conditions.
• Carry out isolation and reinstatement of electrical, cooling, fire alarm and gas suppression systems when required and authorized.
• Manage and react to emergency situations involving critical equipment, escalating incidents according to established processes and procedures.
• Ensure all plant equipment operates at maximum efficiency and in compliance with industry best practices and regulations.
• Escort personnel when required for security or operational reasons (e.g. clients and vendors).
• Ensure compliance with housekeeping rules, facility manuals and service agreements, managing vendor reports and follow‑ups.
• Maintain accurate logs of completed and pending work in the Facility Management System.
• Support the preparation of technical work quotations and execution of assigned projects and programs.
• Maintain proper storage of documentation related to building infrastructure, systems and tools.
• Participate in ongoing training, development and drills to stay updated in relevant disciplines.
• Ensure a proper handover of relevant information within the team as needed.

• Preferably in possession of a trade certificate and/or vocational education degree within Electrical or Mechanical discipline or equivalent.
• Preferably experienced with electrical or mechanical systems in a critical environment and/or within a data centre.
• In‑depth knowledge of various maintenance fundamentals to deal with service and repairs.
• Ability to perform a range of complex work activities with some degree of personal responsibility and autonomy.
• Ability to work alone or collaboratively in a team.
• Attention to detail while maintaining a broad perspective.
• Desire and ability to learn new skills and systems.
• Effective interpersonal skills for collaboration with vendors and clients.
• IT and computer skills (MS Office suite) and ability to work in and learn various operating software tools and systems.
• Good written and verbal skills in English and local language (German/Scandinavian/French/Italian languages are a plus).
• Service‑oriented mindset with a focus on client satisfaction.

Preferred start date:
November 2026. However, an earlier start date may be discussed and arranged depending on the candidate’s availability.

All applications will be treated confidentially.

• Work location 8197 Rafz (ZH)
• Workload 100 %
• Employment start By agreement
• Employment duration Permanent
• Work form Night work, Shift work, Sunday and holiday work
• Qualification Skilled
• Work experience More than 1 year
• Education Vocational education and training with the Swiss Federal VET Certificate or equivalent
• French Oral:
  Very good knowledge, Written:
  Very good knowledge
• English Oral:
  Very good knowledge, Written:
  Very good knowledge
• By online Online form