Installation Specialist

Chicago – 1710 Afton Rd, Sycamore, IL 60178

Not Remote – Employees will be expected to report to a location each working day

Description:

We are seeking a detail-oriented and skilled Simulator Installation and Delivery Specialist. In this role, you will be responsible for the safe transportation, installation, and maintenance of advanced simulator systems at client locations throughout the United States.

Responsibilities:

• Help to facilitate the transport simulator equipment to client sites working with our delivery team.
• Conduct on-site assessments to determine optimal simulator placement and installation logistics.
• Install, configure, and calibrate simulator systems, ensuring they meet quality standards and client specifications.
• Collaborate with clients to provide training on simulator operation and troubleshoot any technical issues that may arise.
• Maintain accurate records of equipment inventory, installation details, and maintenance activities.
• Perform routine maintenance and repairs on simulators to ensure optimal functionality.
• Provide excellent customer service by addressing client inquiries and concerns in a timely and professional manner.
• Collaborate with the technical support team to resolve complex technical issues and implement software updates.
• Keep abreast of industry trends and advancements to contribute valuable insights for continuous improvement.
• Comply with all company policies, procedures, and safety guidelines.

• Proven experience in equipment installation and maintenance, preferably with simulator systems.
• Strong technical aptitude and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Physical fitness and ability to lift and move heavy equipment.
• Flexibility to work non-traditional hours and travel as required.
• Clean background check.
• Attention to detail and commitment to delivering high-quality service. Join us in revolutionizing simulator technology and delivering unparalleled experiences to our clients. If you have the skills and dedication to excel in this role, we invite you to apply and be part of our innovative team.