Bilingual Program Case Aide

Housing Program Case Aide

Location:

Sycamore, IL 60178
Job Type: Full Time
Salary: $20.00 per hour

8:30 AM – 5:00 PM, Monday through Friday, with occasional evening and Saturday hours as needed.

Under the general supervision of the Team Lead or designee, this position works to make a meaningful difference in the lives of the youth and families served. The role works closely with NYAP housing advocates, clients and community partners, providing support services toward the ultimate goal of living safely and successfully in the community.

• Actively supports, represents, and extends the mission, vision, and values of the organization.
• Assist housing advocates to provide in-home supportive services, community resource referrals, advocacy, and other social service interventions to the clients.
• Communicate regularly with program participants via phone, virtually and in person, documenting each interaction following program guidelines and expectations.
• Conduct housing searches, reach out to community resources and assist program participants to connect to resources in their communities.
• Assist housing advocates to complete housing applications with the clients, review rental agreements and accompany clients to view rental units.
• Follow up with clients to review individual service plan implementation.
• Assist housing advocates to obtain furniture and utilities for the program participants.
• Complete all required documentation in a timely manner.
• Participate in program related training.
• Complete all other duties assigned by the supervisor.

• Associate’s degree preferred or two years of college coursework.
• Two years of work experience in direct service strongly preferred.
• Bilingual fluency in English and Spanish strongly preferred.
• Familiarity with the Chicagoland area strongly preferred.
• Must have a valid driver’s license and reliable transportation; own vehicle within service area required.
• Valid vehicle insurance with minimum coverage of $100,000 bodily injury/ $300,000 general liability.
• A willingness to work a flexible schedule to accommodate program and participant needs.
• Capacity to be flexible and responsive to clients served, system partners and internal customers.
• Capacity to remain objective and professional in all areas of job function.
• Demonstrates tolerance and respect for the ideas and actions of others.
• Proficient use of computers, smartphones, tablets, printers, photocopiers and software including word processing and spreadsheets.
• Ability to work with sensitivity to people from various cultures, socioeconomic, ethnic, religious and racial backgrounds.

• Valid driver’s license.
• Reliable personal transportation.
• Good driving record.
• Minimum automobile insurance coverage of $100,000 / $300,000 bodily injury liability.

• Excellent training and continuing education opportunities on topics such as PCIT, NMT, TF-CBT, BFST, CSAYC, TBRI, FFT and more.
• Student Loan Repayment assistance, up to $1,200 per year.
• Medical, Dental, and Vision insurance for you and your family.
• 22 days off each year.
• 11 paid holidays per year.
• Competitive salary and benefits including a 401(k).
• Tuition assistance.
• Work anniversary trips.
• Peace leave.
• Parental leave.
• Flexible schedule.
• Mileage reimbursement.

NYAP is an equal opportunity employer. We encourage applications from individuals with disabilities and veterans.