Coordinator, Region Office Operations NS

Career Opportunities:
Coordinator, Region Office Operations - Sydney NS (14077)
IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. The Coordinator, Region Office Operations serves as the primary point of contact, delivering services to both internal and external clients of IG Wealth Management.

POSITION SUMMARY
The Coordinator welcomes clients at reception, addresses inquiries related to key business transactions, and handles general administrative and facility support tasks. The role requires proactive communication skills, multitasking ability, and strong organizational aptitude.

RESPONSIBILITIES

Reception Duties :
Welcoming clients and office members, managing incoming calls, and overseeing supply inventory.

Mail and Courier Management :
Handling receipt, preparation, and distribution of mail and couriers.

Meeting Room and Facilities Support :
Arranging meeting rooms, setting up technology, maintaining office equipment, and conducting regular facilities reviews.

Advisor Network Support :
Providing guidance on policies, procedures, and resources, including training on digital tools.

Onboarding and Training :
Assisting with onboarding new members, system training, form information, office procedures, escalation support, and general inquiries.

Administrative Support :
Offering additional administrative assistance to the Manager, Region Office Operations as needed.

QUALIFICATIONS

Minimum 2 years of administrative and reception experience, preferably in the Financial Services industry.

Post-secondary education in a business discipline is an asset.

Demonstrated strengths in:

Client service orientation  – Understands and addresses the needs and perspectives of internal and external clients.

Accountability  – Results oriented, takes ownership, and delivers on commitments.

Communication  – Clear, concise, tactful, actively listens, and maintains open and consistent communication.

Critical Thinking  – Effectively problem solves and communicates solutions.

Teamwork  – Works collaboratively with others to achieve common goals, adding value to the team.

Ability to organize and prioritize multiple tasks with discretion under tight deadlines.

Strong business/technical skills – including proficiency in Microsoft Office 365, MFDs, and TEAMS technology support.

Agile learner with a desire for continuous improvement and development is an asset.

COMPENSATION & BENEFITS
Expected annual base salary range: $45,500 – $55,500, which is determined based on skills, knowledge, experience, and geographic location.

Additional benefits include annual short-term incentive, health and well‑being benefits, retirement and savings plan, paid time off, career development opportunities, employee share purchase plan with employer matching, competitive health and dental coverage, flexible plans for families, and short‑term & long‑term disability plans.

EQUAL OPPORTUNITY & DIVERSITY
IGM is a diverse workplace committed to doing business inclusively. We encourage applications from all qualified candidates that represent the diversity present across Canada—racialized persons, women, Indigenous persons, persons with disabilities, 2

SLGBTQIA+ community, gender diverse and neurodiverse individuals, and all who may contribute to further diversification of ideas.

IG is an accessible employer committed to providing a barrier‑free recruitment experience. If you require accommodation or alternate formats during recruitment, please let our Talent Acquisition team know.

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