Operations Administrator

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues.

• High School Diploma or GED required.
• General business skills such as typing; data entry and review; and use of phone, copier, and fax.
• Software skills, including use of Microsoft Office software and web-based applications.
• Customer service skills necessary to effectively and professionally respond to requests.
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.

This position is general and does not constitute an exhaustive list of all functions, responsibilities, or qualifications required. The holder will perform any other tasks assigned, meet minimum thresholds for mandatory tests and training, work in a Windows environment, successfully complete periodic training, and maintain annual accreditations if applicable. The holder may be required to work different shifts as needed. Candidates in Quebec must be bilingual (French and English).

In addition to standard selection criteria, candidates for positions requiring driving as a core skill must hold a valid license (e.g., Class 5, G or 1[AZ]) and present a record with no more than two infractions and/or accidents in the 24 months preceding the application. Candidates will be evaluated on:
1) annual driving record;
2) interview performance; and
3) results of administered driving evaluations.

Shift: Monday to Friday 08:00 to 13:30
Job Posted date: 06/08/2026
Job Unposted date: 06/15/2026

Fed Ex values diversity and inclusion in its workplace. Our company welcomes talent from all backgrounds, reflecting our customers and the communities we serve. We offer a safe and respectful environment where everyone can thrive. We especially encourage women, people with disabilities, Indigenous peoples, cultural community members, and LGBTQ+ people to submit applications. Our human resources team will adapt the recruitment process to your specific needs.