Operations Administrator at FedEx

Join Fed Ex as an Operations Administrator I-2, managing clerical duties across various operational areas, from customer service to quality assurance. Be the first point of contact for resolving customer issues effectively.

This role entails performing clerical and administrative tasks for hub and station areas. Responsibilities include managing damaged or misaddressed packages efficiently to enhance delivery services. Candidates must display proficiency in customer service alongside strong organizational and time management skills to adapt to a dynamic work environment.

Key Responsibilities:

• Perform clerical tasks across operational areas

• Manage damaged and incorrectly addressed packages

• Serve as the first point of contact for customers

• Maintain accurate records and assist with quality assurance

• Respond professionally to customer requests

Requirements:

• High School Diploma or GED is required

• Proficient in Microsoft Office and web-based applications

• Strong multitasking and organizational skills

• Bilingual in French and English required in Quebec

• Valid driving license with a clean record for driving-related tasks

Elevate your career with valuable experience in administrative operations and customer service at Fed Ex.
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