Clerk ; Enforcement Assistant; Relief Roster

Overview

Competition # : 49000

Department: Justice

Location: SYDNEY

Type of Employment: Casual Relief

Union Status: Exclusion - Non Union - NSPG

Closing Date: 24-Jun-26 (Applications are accepted until 11:59 PM Atlantic Time)

The Justice Supports and Services Division of the Department of Justice consists of three programs: each providing Nova Scotians access to critical programming and support. The Maintenance Enforcement Program helps to facilitate the payment of court-ordered child and spousal support; the NS Restorative Justice Program provides opportunities for those harmed by crime, the person who caused the harm and the communities affected to communicate (directly or indirectly) about the causes, circumstances, and impact of that crime, and to address their related needs.

Victim Services offers support to victims of crime as their case moves through the justice system.

The Maintenance Enforcement Program (MEP) is a free service of the Nova Scotia Department of Justice that helps you make or receive court-ordered maintenance payments when your court order is enrolled with the program and can take steps to enforce maintenance orders when payments are not made. The MEP operates under the laws set out in the Maintenance Enforcement Act. Benefits of enrolling in the MEP include: we keep an accurate record of all payments made and received;

we protect your personal information; we act as a buffer between payors and recipients; we work with the MEPs in other provinces if the payor or recipient live outside Nova Scotia; and we can take enforcement action if payments are not made. No one other than MEP can enforce an order to pay maintenance.

For more information on the Department of Justice MEP please visit our website:

The Enforcement Assistant is responsible for the general office administration of the Maintenance Enforcement Program. Enforcement Assistants perform their functions in accordance with legislation, program standards, policies and procedures. Responsibilities include managing current account cases, both where the payor resides within Nova Scotia and within reciprocal jurisdictions, direct client contact and responding to client inquiries, data entry, preparation of correspondence and memos, and providing coverage for staff.

The Enforcement Assistant is required to develop and maintain a thorough working knowledge relevant Acts and legislation as necessary to effectively manage a caseload. These include the Maintenance Enforcement Act, Maintenance and Custody Act, Parenting and Support Act, Divorce Act, Family Orders and Agreements Enforcement Act, Interjurisdictional Support Orders Act, Reciprocal Maintenance Order Recognition and Enforcement Operational Principles and Goals.

The Enforcement Assistant is knowledgeable in the operation of the Maintenance Enforcement Program computerized case management system, which is applied consistently in performing relevant roles and responsibilities. The incumbent works cooperatively with Enforcement Officers to maximize the efficiency and effectiveness of the team.

• Manages an assigned caseload
• Identifies circumstances where legal opinion is required
• Ensures all necessary case documents are placed in case files according to established guidelines and policy
• Ensures case information are accurately entered and updated in the Maintenance Enforcement Program
• Requests and enters status updates from reciprocating jurisdictions and appropriately uses the bring forward system to ensure response in a timely manner
• Reviews and handles unprocessed payments daily
• Responds to telephone calls and voice mail messages within established time frames
• Prepares letters and documents
• Provides administrative support as required within the office

Four years related experience is required; an acceptable equivalent combination of education, training and experience may be considered.

This position requires accurate typing, word processing, internet search and data entry skills, as well as the ability to use computer applications such as MS Word and e-mail systems, and internet search skills. The…