Product Enablement Team Lead

Position: Product Enablement Team Lead at Aircall
Shape the future of customer communication as the Product Enablement Team Lead at Aircall, focusing on education and enablement strategies. This pivotal role combines leadership and hands-on contributions to drive team and customer success.

Aircall is seeking an experienced leader for its Product Enablement & Education initiative. You will guide Product Enablement and Customer Education Specialists, create impactful content strategies, and ensure product understanding across various stakeholders. Your efforts will play a vital role in helping sellers and buyers confidently adopt Aircall's advanced capabilities.

Key Responsibilities:

• Lead and develop the Product Enablement team

• Define the roadmap for seller and buyer enablement

• Optimize customer onboarding through effective content

• Design strategic educational courses for product launches

• Collaborate with marketing for effective communications

Requirements:

• Expertise in Aircall's product portfolio

• Experience in Sales or Product Enablement

• Skilled in instructional design and content creation

• Proven ability to lead cross-functional projects

• Strong communication and organizational skills

Elevate product understanding and customer education at Aircall through effective leadership and innovative strategies.
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