Job Description & How to Apply Below
Receptionist/Treasury Teller
Sydney Credit Union is currently accepting internal applications for the Receptionist/Treasury Teller position. Reporting to the Assistant Branch Managers, this role is responsible for delivering exceptional front-line service, managing treasury operations, and supporting branch administration with a strong focus on member satisfaction and teamwork.
Key Responsibilities
Greet members and visitors, determine their needs, and direct them appropriately
Operate telephone lines and manage voicemail messages, ensuring timely follow-up
Proactively promote Credit Union products and services through member interactions
Assess members’ needs and recommend suitable financial solutions, referring complex requests to appropriate staff
Review and verify online account opening applications for accuracy and compliance
Maintain custody, balancing, and security of treasury and central cash, including vault operations and negotiable instruments
Monitor and verify night deposits daily
Support deposit administration by reviewing account reports and maintaining accurate records
Accept and confirm MSR cash and cheque drops; prepare central deposits and ensure teller transactions are balanced
Provide general administrative support including correspondence, reports, filing, CRA remittances, and other office duties
Perform MSR duties and assist other staff as needed
Participate in Credit Union promotions, member events, and community engagement activities
Open and close the branch as required
Take initiative to support branch operations during slower periods
The Ideal Candidate
Education in business and/or finance is considered an asset
Strong oral and written communication skills
Demonstrated commitment to learning and professional development
Excellent member service and relationship-building skills
Proven ability to cross-sell financial products and services
Knowledge of financial principles and regulatory policies
Proficiency in Microsoft Office (Word, Excel, Outlook)
Strong attention to detail and ability to perform basic mathematical calculations
Initiative, enthusiasm, and a commitment to supporting member financial success
Compensation
This is a full-time temporary position that is covered under the Collective Agreement between Sydney Credit Union Limited and United Steelworkers, Local 1064 and remuneration will be in accordance with clause 9.01 of that agreement.
As with all positions at Sydney Credit Union, this role could be expected to work in any of our locations.
If this sounds like an opportunity for you and you meet the qualifications, please apply by sending your resume and cover letter.
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