Sales Representative

Position: Sales Representative for MCI
Elevate customer engagement as a Sales Representative at MCI, located in Sydney, NS. Drive product promotions, connect with customers, and enhance their experience through effective sales strategies.

MCI is a growing tech-enabled business services company offering Customer Experience, BPO, and XaaS solutions. We are seeking Sales Representatives to support various campaigns for notable brands.

Your role will include making calls, understanding customer needs, and recommending tailored solutions to drive satisfaction and upsell opportunities.

Key Responsibilities:

• Make outbound and receive inbound calls professionally

• Educate customers on products and identify upsell opportunities

• Recommend tailored solutions based on customer needs

• Manage accounts and process transactions accurately

• Document customer interactions and follow procedures

Requirements:

• 18 years or older with a high school diploma

• Strong verbal and written communication skills

• Basic Microsoft Office proficiency

• Customer-focused with problem-solving abilities

• Dependable and capable of multitasking

Bring your communication skills and sales acumen to enhance MCI's customer experience in Sydney.
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