Job Description & How to Apply Below
This role focuses on outbound and inbound customer interactions, where you'll upsell products, solve customer inquiries, and showcase excellent communication skills. Enjoy a competitive base wage, sales commissions, and bonuses while handling varied responsibilities in a supportive environment.
Key Responsibilities:
• Handle inbound and outbound sales calls professionally
• Use a knowledge base for accurate product information
• Listen to customer needs and resolve their issues
• Document and process orders in CRM systems
• Follow company scripts, policies, and secure data protocols
Requirements:
• Must be 18 years or older
• High school diploma or equivalent required
• Excellent communication and organizational skills
• Proficiency in Microsoft Office Suite
• Customer service experience in a contact center
Maximize your sales success by joining MCI in Sydney!
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