Customer-Facing Sales Engineer

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Role

Title:

Customer
- Facing Sales Engineer

Location: Onsite

A custom foam manufacturer serving the medical, aerospace, automotive, industrial, and electronics markets is looking for a Sales Engineer with a chemical engineering background. This position combines hands‑on technical problem‑solving with direct customer engagement. Success in this role depends on carefully understanding what the customer actually needs and shaping that into a real, manufacturable outcome. This is an on‑site position requiring close, real‑time coordination with customers, manufacturing, and engineering.

• Own and develop relationships with key customer accounts, addressing both technical and commercial priorities
• Function as the go‑between for customers and manufacturing, turning customer requirements into feasible production plans
• Drive new business growth by following up on inbound leads and initiating outreach to prospective customers
• Collaborate with engineering, estimating, manufacturing, and customer service teams to deliver timely and accurate quotes
• Participate in occasional site visits to customer locations and represent the company at trade shows or industry events
• Keep thorough documentation of account activity, sales pipeline status, and customer interactions
• Continuously develop expertise in foam materials, their applications, and evolving industry trends

• Bachelor's degree in Chemical Engineering, Polymer Engineering, or a similar technical field
• Strong analytical and problem‑solving mindset, able to work through ambiguous customer needs to arrive at a clear path forward
• A genuine enthusiasm for working with customers, backed by strong listening skills and the natural ability to earn trust
• Skilled at breaking down technical concepts for non-technical audiences while maintaining precision
• Self-motivated and self-organized, able to handle several priorities at once
• Comfortable working directly on a manufacturing floor and partnering across various departments
• Must be available to work on‑site full time at one of the locations above

• Prior experience in technical sales, application engineering, or a customer‑facing technical role
• Understanding of polyurethane foam, polymer science, or materials chemistry in real‑world applications
• Experience working for a smaller or mid‑sized manufacturing organization
• Familiarity with the medical, aerospace, automotive, or industrial manufacturing industries

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