Dental Medicine Learning Center Business Manager - Sylva, NC

Overview

Position:
Dental Medicine Learning Center Business Manager
- Sylva, NC

Location:

Sylva, North Carolina

Department:
Dental Medicine, School of

Division:
Academic Affairs

This position manages the business, operational, human resources, and financial functions of the clinic (CSLC). It oversees clinical processes, quality assurance, and compliance, and administers programs such as the Reduced Fee Program, Payment Plan reviews and agreements, NC Farm workers Program, Ryan White Program, Patient Care Fund, Teaching Case Proposals, and Grant Case Proposals. The role requires independent decision-making using sound business practices and policy guidance, and the ability to adapt workflows to meet policy changes while ensuring ongoing compliance.

It also involves strategic planning with the CSLC Director to propose long- and short-term goals for the CSLC.

The position applies state, university, and School policies, develops workflows to support the School of Dental Medicine, conducts financial management for the CSLC, forecasts needs, and analyzes data to support budgeting. It has full supervisory responsibilities, including developing work plans and conducting performance evaluations. It requires knowledge of human resources policies and the ability to recruit and supervise staff, provide leave and time approval, coaching, and disciplinary actions, and serve as a resource for policy guidance.

It acts as a community liaison and communicates information clearly to the Dean's office and CSLC Director, developing written documents and reports as needed.

• Manage business operations, finance, human resources, and clinical workflow for the CSLC.
• Oversee program administration (Reduced Fee Program, Payment Plans, NC Farm workers Program, Ryan White, Patient Care Fund, Teaching Case Proposals, Grant Case Proposals).
• Ensure compliance with policies and procedures and adapt processes to policy changes.
• Develop and implement workflows to support the School of Dental Medicine mission and goals.
• Forecast revenues and expenditures; monitor budgets; analyze data to support budget needs.
• Supervise staff, conduct performance evaluations, and handle HR processes including recruitment, leave/time approval, coaching, and disciplinary actions.
• Communicate with external partners and serve as the CSLC community liaison; prepare reports for the Dean's office and CSLC Director.

Bachelor's degree in business administration or a related discipline, or an equivalent combination of training and experience. Degrees must be from appropriately accredited institutions.

License or Certification required by statute or regulation:
None

Previous experience in a dental practice is desirable.

• Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write “see resume” in the duties section.
• If you answer questions at the end of the application, ensure your responses reflect your knowledge, skills, abilities, and experiences.
• Applicants must be currently authorized to work in the United States on a full-time basis.

Work Schedule:

Monday
- Friday;

Work Hours:

8:00 am – 5:00 pm

Job Open Date: 07/16/2026;
Job Close Date: 07/24/2026;
Open Until Filled:
No

• Nondiscrimination: ECU prohibits unlawful discrimination and harassment and provides accommodation under the ADAA upon request.
• Eligibility for Employment:
  Final candidates subject to background checks; ECU participates in E-Verify; degree validation may be required for degrees earned outside the U.S.

Direct posting link: