Veterinary Receptionist

Veterinary Receptionist
Sylva Animal Hospital | Sylva, NC

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well.

All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

This position will involve cross-training between reception and veterinary assistant. This is a long‑term position as we hold a culture of integrity in this career path. We are looking to find someone who has an active drive to learn, positive morale and is accountable.

• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone callswhich may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerize billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of waiting room
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales
• Veterinary assistant skills such as routine exams, vaccinations etc.

• High School Diploma or relevant education and work experience
• Customer Service
• Organizational Skills
• Tech Savvy
• Team oriented
• History of veterinary assistant experience

• Best-in-class medical, vision, and dental insurance