Patient Access Manager

Patient Access Manager Life Point  Harris Regional Hospital– Sylva, NCOn-site

Join a growing hospital team in beautiful Sylva, NC and play a key role in how patients access care.

We’re seeking a Patient Access Manager to lead front-end healthcare operations at LifePoint Harris Regional Hospital in Sylva, North Carolina. This role is responsible for overseeing daily registration and admissions workflows, developing high-performing teams, and ensuring a seamless, efficient, and compliant patient experience.

This is an excellent opportunity for a strong operational leader who thrives in a fast-paced hospital environment and is passionate about delivering high-quality service.

What You’ll DoLead and develop a Patient Access team, including Supervisors, Administrative Coordinators, and front-line staff

Oversee daily operations for patient registration, admissions, and access workflows to ensure efficiency and accuracy

Coordinate team activities to maintain smooth patient flow and timely processing

Develop and implement policies and procedures related to patient admissions and billing audit processes

Evaluate workflows and performance, ensuring efficient patient processing, optimal bed utilization, and compliance with federal and local regulations

Maintain high standards of service and performance, ensuring consistent quality across all department functions

Drive continuous improvement efforts in collaboration with senior leadership and system-wide Patient Access teams

Manage department budget, including monitoring performance and identifying opportunities for improvement

Provide HR leadership support, including coaching, performance management, and staff development

Represent Patient Access in meetings, committees, and cross-functional initiatives

What We’re Looking For5+ years of experience in a healthcare setting, including 3+ years in a leadership role Experience leading Patient Access, Registration, or front-end Revenue Cycle teams

Strong knowledge of patient admissions, registration workflows, and compliance requirements

Experience managing team performance, operations, and workflows

Ability to collaborate effectively across departments and leadership levels

Strong communication, organization, and leadership skills

Education

Bachelor’s degree preferred

Equivalent experience will be considered in lieu of a degree

Work Environment On-site role at LifePoint Harris Regional Hospital– Sylva, NC Combination of sitting, standing, and extended computer useFast-paced, collaborative hospital environment

For this US-based position, the base pay range is $65,099.03 - $81,373.79 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 10.00%
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and…