Part Time Customer Service Representative Job Sylvania area,Ohio USA,Customer Service/HelpDesk

Job Details

Job Location:

Sylvania, OH 43560

Salary Range: $12.00 Hourly

Job Shift: PT:
Weekend 6a-2pWe are seeking aCustomer Service Representative to join our team!

As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience!

Why you should join Planet Fitness:

Great growth opportunities - we are a dynamic and growing company
Set Schedule
Medical, Dental and Vision insurance benefits (available to eligible employees)
Employee Referral Bonus Program
This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM.
FREE Black Card Membership
401(k) with generous employer match
Profit sharing program!
A sparkling clean work environment (wherewe all pitch into keep the club pristine!)
Contribute to changing people's lives every day by helping us create a healthier Planet
Work hard play hard with an amazing group of talented, dynamic team members
Employee Assistance Program (EAP)

Some of your responsibilities will include:

The customer service representative will greetmembers and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
Answer phones in a friendly manner and assist callers with a variety of questions.
The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members andguests.
Respondto member questions and concerns in a timely and professional manner.
Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.

Qualifications Qualifications and Physical Demands:

Must be 18 years of age or older.
Punctuality and reliability is a must.
Customer service experience preferred.
Continual standing and walking during your shift.
Continual talking to members and potential members inpersonandon the phone during your shift.
Mustbe able to lift 45 pounds.

What It Means toJoin the Planet Fitness Team:

Itmeans embodying our EPIC core values:
Executional Excellence, People First, Integrity and Customer Mania.
Itmeansbeingpart ofa company that cares about improving the health and well‑beingofourcommunities.
Itmeansbeingapart ofasupportive, engaging, inclusive workforce thatvaluesdiversityandcreatesan environment whereeveryonecanfeelthey belong.
Itmeansencouraging professionalgrowthanddevelopment.
Itmeanscreatingpositiveimpactforourlocalcommunities,throughphilanthropicinitiatives.
Itmeansbeingpartofabrandofwhichyoucanbeproud!

Equal Opportunity Employer

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