General Manager

Overview

Sylvania Country Club located in Sylvania, Ohio, a suburb of Toledo, Ohio, is seeking an experienced, dynamic General Manager to lead the Club's operations. Founded in 1916, Sylvania Country Club has a long history of outstanding golf, tennis, aquatics activities and excellent dining and social functions. This family-focused country club has had a waiting list for new members since 2022. The General Manager is responsible for planning, organizing, directing and controlling all Club facilities, including operations, local sales management and promotion, food and beverage, golf course maintenance, golf, tennis, pool operations and human resources.

The ideal candidate will place a strong focus on member experience, team culture, flawless execution, quality standards and service delivery. The GM is responsible for managing the Club to ensure that strategies and annual plans are effectively implemented, that financial and operational objectives are attained, and that results are monitored and reported to the Board on a regular basis.

Candidates must exhibit strong leadership, member relations, financial management, communications, and team member development skills. They must have the ability to create a partnership with the Members while running the Club like a business. They must have experience in partnering with a Board of Directors. The ideal candidate must possess the ability to keenly focus on maintaining the Club's membership roster through the enrollment process of "Membership by Invitation."

The General Manager will report to both the Sylvania Country Club Board of Directors and to APGM''s Sr. Vice President of Private Club Operations. The GM is responsible for supporting the Private Club Core Fundamentals of Membership (an APGM methodology) and the mission and vision of Sylvania Country Club. This individual will work with APGM, the Board, and its various committees to elevate Sylvania CC to the next level of service delivery while motivating staff to excel in everything they do.

The GM must be professional, highly respected, accountable, and someone who recognizes and is comfortable interacting with the various demographics of Members. Additionally, the GM will provide oversight and leadership of an experienced staff who are a necessary contribution to the success of the Club. Visibility and name recognition are the basic foundations of such success, and the ideal candidate must "walk the talk".

EDUCATION AND EXPERIENCE

• Bachelor's Degree in Business Management and/or Hospitality preferred
• Minimum 2 years of progressive Private Club General Manager experience
• Management and Leadership skills
• Strong Business Acumen and Sales Management Success

Essential Responsibilities

Candidates must exhibit strong leadership, member relations, financial management, communications, and team member development skills. They must have the ability to create a partnership with the Members while running the Club like a business. They must have experience in partnering with a Board of Directors.

The ideal candidate must possess the ability to keenly focus on maintaining the Club's membership roster through the enrollment process of "Membership by Invitation."

Position Overview

The General Manager will report to both the Sylvania Country Club Board of Directors and to APGM''s Sr. Vice President of Private Club Operations. The GM is responsible for supporting the Private Club Core Fundamentals of Membership (an APGM methodology) and the mission and vision of Sylvania Country Club. This individual will work with APGM, the Board, and its various committees to elevate Sylvania CC to the next level of service delivery while motivating staff to excel in everything they do.

The GM must be professional, highly respected, accountable, and someone who recognizes and is comfortable interacting with the various demographics of Members. Additionally, the GM will provide oversight and leadership of an experienced staff who are a necessary contribution to the success of the Club. Visibility and name recognition are the basic foundations of such success, and the ideal candidate must "walk the talk".

The…