Food Safety, Quality, and Compliance Manager

Job Title: Food Safety, Quality, and Compliance Manager

Reports to: COO / Corporate Leadership

Education and Experience

Required:

Bachelor’s degree and/or related experience and/or training, or equivalent combination of education and experience.

The ideal candidate will have a minimum of 5 years of experience in food manufacturing, quality assurance, food safety, compliance, or related food industry operations. Experience working in a GFSI certified facility is required.(BRC) Bakery, frozen food, ready-to-eat food, food distribution, or perishable food manufacturing experience is strongly preferred.

• Serve as the on-site Food Safety, Quality, and Compliance representative for Cyril’s Foods at the Ohio bakery facility.
• Oversee and support food safety, quality assurance, quality control, and compliance activities at the plant level.
• Help ensure the facility operates in compliance with applicable food safety regulations, customer requirements, internal company standards, and GFSI expectations.
• Lead and maintain GFSI readiness, including documentation, audit preparation, internal reviews, corrective actions, and ongoing compliance follow-up.
• Support the development, implementation, and maintenance of food safety programs, including HACCP or HARPC, GMPs, sanitation, allergen control, traceability, recall readiness, supplier approval, preventive controls, and related programs.
• Review and monitor production records, sanitation records, temperature logs, receiving documentation, batch records, lot coding, finished product documentation, and other quality records.
• Identify compliance gaps, quality concerns, or food safety risks and communicate findings to plant leadership and Cyril’s Foods corporate leadership.
• Assist with root cause analysis, corrective actions, and preventive actions related to food safety, quality, production, and compliance matters.
• Support product inspections, production checks, finished goods reviews, hold and release decisions, nonconformance reviews, and product disposition.
• Ensure products meet approved specifications, customer expectations, labeling requirements, storage requirements, and applicable food safety standards.
• Create, review, and sign off on product specification sheets, Nutrition Facts Tables/Panels, labels, ingredient statements, allergen declarations, and related compliance documentation.

• Assist with customer complaint investigations related to products produced at the facility or by other copackers
• Collect and review production documentation, traceability records, lot information, photos, quality records, and plant findings needed to support complaint responses.
• Help prepare clear investigation summaries, root cause analysis, corrective actions, and preventive actions.
• Track recurring complaint trends and help identify opportunities for process improvement.
• Communicate quality or compliance concerns in a timely and professional manner to the appropriate internal stakeholders.

• Support the facility in understanding and meeting the requirements of commercial food manufacturing and food distribution.
• Assist with compliance requirements related to frozen bakery products, shelf life, storage, shipping, temperature control, labeling, lot coding, and traceability.
• Work with production, warehouse, sanitation, maintenance, logistics, and leadership teams to ensure product is manufactured, stored, handled, and prepared for shipment according to customer and regulatory expectations.
• Help ensure documentation and operational practices support customer audits, regulatory inspections, distributor requirements, and national account compliance expectations.

• Partner with plant & corporate leadership to reinforce food safety culture, documentation discipline, quality awareness, and compliance accountability.
• Train and support plant employees on GMPs, food safety procedures, quality expectations, documentation requirements, and customer-specific requirements as needed.
• Provide regular updates to Cyril’s Foods corporate…